Careers
Dallas-based positions
Sales Manager-Distribution Channel
Sales Manager-Distribution Channel
Cedar Hill, TX
Description
We are seeking a highly skilled Distribution Manager to oversee and expand our U.S.distribution channels for the RTA (Ready-to-Assemble) and semi-custom kitchen cabinet
business. This role is critical to driving order conversion, strengthening distributor relationships, and ensuring our company achieves its sales and market performance goals.
Key Responsibilities
• Manage U.S. distribution channels and drive order conversion for RTA and semi-custom kitchen cabinet products.
• Develop and implement sales policies that support growth and compliance.
• Build and maintain long-term, strategic relationships with distributors.
• Achieve company-mandated sales goals and performance targets.
• Design and execute effective distribution strategies tailored to the U.S. market landscape.
Requirements
• Proven track record in U.S. distribution management, preferably within the cabinet, home improvement, or building materials industries.
• Strong understanding of RTA and semi-custom business operations.
• Proficiency in English, with excellent communication and negotiation skills.
• Demonstrated ability to develop and execute distribution strategies that deliver measurable results.
• Experience in achieving and exceeding sales goals in a competitive market.
• prioritizing candidates with relevant industry experience and a history of success in distribution management.
Schedule:
• Monday-Friday 8:30am to 5:00pm
GoldenHome Cabinetry Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Cabinet Designer (Bilingual/Mandarin)
Cabinet Designer (Bilingual/Mandarin)
GoldenHome North America is a global enterprise specializing in premium cabinetry and integrated home solutions. We are actively expanding our construction channel business in the North American market and are seeking motivated professionals to join our team to drive the company’s growth in the U.S.
Position: Cabinetry Designer (Dallas Office)
Location:Dallas, TX (Relocation accepted
Job Type: Full-tiUSD 55,000–60,000 annual base salary + project commission + KPI overachievement bonus + benefits
Responsibilities
• Design cabinetry and prepare quotations, ensuring alignment with customer requirements and company standards.
• Collaborate with the sales team to provide technical support and design solutions; assist with construction project bids and quotation documentation.
• Support project execution, including design implementation during project management and on-site construction.
• Maintain effective communication with clients, accurately capturing requirements and providing professional recommendations.
• Contribute to the development and improvement of company design standards, quotation templates, and internal workflow optimization.
Qualifications
• Must have legal authorization to work in the U.S.
• Degree or background in interior design, architectural design, construction management, or related fields preferred.
• Prior experience in cabinetry/building materials design and estimation preferred; project management or on-site construction experience a strong plus.
• Proficiency in both Mandarin and English, with strong bilingual communication and documentation skills.
• Proficiency in design software such as AutoCAD, 2020 Design, or Revit preferred.
• Patience, strong interpersonal skills, and the ability to thrive in a collaborative team environment
Technical Quality Engineer-Bilingual in Mandarin
Technical Quality Engineer-Bilingual in Mandarin
Cedar Hill, TX
Description
Responsible for overseeing the entire process of product technical control and quality management. Acts as a liaison between the sales team and the factory to resolve technical issues before and after sales, ensuring that all products meet technical standards and maintain consistent quality.
Key Responsibilities:
- Participate in new product research and development, provide technical support, and propose optimization suggestions form a quality perspective to ensure manufacturability and reliability
- Develop and optimize production processes, prepare process documentation, and define production workflows, operational standards, and technical parameters.
- Conduct technical training for production staff to ensure they fully understand and master production procedures and key operational points.
- Communicate with the sales team and customers to confirm the feasibility of product processes based on customer requirements and provide appropriate technical solutions.
- Participate in pre-sales technical discussions, respond to customer technical inquiries, and demonstrate the technical strengths of the company’s products.
- Address technical problems reported by customers, analyze root causes, propose effective solutions, and follow up on implementation results.
- After receiving sales orders, coordinate with the front-end sales team for technical confirmation, communicate relevant information to the factory’s technical and quality departments, monitor production quality throughout the manufacturing process, and follow up on product quality until customer installation is completed.
- Collect and analyze quality data, use statistical tools to identify root causes of quality issues, and develop corrective and preventive measures.
- Conduct regular customer follow-ups to gather feedback and suggestions, providing valuable insights into product improvement and service enhancement.
- Provide after sales service
Requirements
- Bilingual English/Mandarin
- Bachelor's degree in mechanical engineering, Electronics, Materials, Industrial Engineering, Quality Management, or related field
- 2 years of experience in technical, process, or quality related roles within manufacturing industry
- Proficient in using production management software such as ERP, MES, and WMS systems
- Familiar with quality management tools and capable of reading and interpreting technical drawings and standards
- Possess basic data analysis skills
Golden Home International Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Cabinet Installer
Cabinet Installer
Position Summary:
We are seeking a skilled Cabinet Installer to join our team. The ideal candidate will have experience in carpentry or cabinetmaking and be capable of installing kitchen, bathroom, and custom cabinetry with precision and professionalism. This role requires attention to detail, physical stamina, and the ability to read blueprints and follow installation instructions.
Key Responsibilities:
• Measure and mark layout lines for cabinet placement
• Assemble and install cabinets, countertops, and hardware (hinges, knobs, handles)
• Remove existing cabinetry and prepare surfaces for installation
• Ensure installations are level, plumb, and aligned to specifications
• Safely operate hand and power tools
• Maintain a clean and organized work area
• Communicate effectively with clients, designers, and team members
• Follow safety protocols and company standards
Qualifications:
• Proven experience in cabinet installation or carpentry
• Ability to read blueprints and technical drawings
• Familiarity with tools such as drills, saws, levels, and measuring tape
• Valid driver’s license and reliable transportation
• Physical ability to lift heavy materials and work on-site
• Strong attention to detail and problem-solving skills
Golden Home International Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
New Jersey - based positions
Customer Support Representative-Purchase
Customer Support Representative-Purchase
Job Type:Full-time NJ
Description
Position Overview:
We are seeking a Customer Service Representative who is fluent in both Mandarin and English to join our New Jersey team. The ideal candidate will be the first point of contact for our customers, ensuring a seamless experience from inquiry to post-purchase support. This role is crucial for maintaining customer satisfaction and fostering long-term relationships with our clients.
Key Responsibilities:
Customer Interaction
Ø Address customer queries, resolve issues, and provide support via phone, email, or chat.
Ø Understand customer needs and preferences.
Ø Provide accurate product information and recommendations.
Ø Handle customer inquiries and resolve issues promptly.
Ø Build and maintain strong customer relationships.
Order Process
Ø Demonstrates accuracy in understanding customer needs and selecting the appropriate items.
Ø Capable of interpreting customer drawings to identify and list the correct products
Ø Send estimate to customer
Ø QB order processing or Kunlu order processing
Ø Send invoices, payment instructions, and ETA notifications to the customer in a timely manner.
Ø Provide the warehouse with a delivery report 1–2 days in advance.
Ø Ensure payment is collected at least one day prior to the delivery date.
Sales Support
Ø Assist in opening new accounts in accordance with internal procedures.
Ø Support the placement of sample orders as needed.
Ø Coordinate with the Sales team to communicate with customers based on their instructions.
Ø Generate and follow up on estimates, proposals and orders
Ø Help maintain an organized showroom updating displays as needed
Ø Upsell the customers to sell lighting packages and accessories
Claim
Ø Go over claim details with sincerity and patience, strategic language to maintain professionalism and foster a positive resolution
Ø Investigate and resolve customer complaints and issues promptly and effectively
Ø Follow the claim process, filter information, analysis the possibility comes from
Ø Prepare related documents and comments for GM assistant’s approval
Ø Any replacement, process the order, and ask Shirley to check or open a credit memo.
Ø Any credit can only be applied to the next order, and the deduction amount cannot exceed 10% of the total order value or $500, whichever is lower.
Ø Any shipping fees related to the claim should also be included in the processing list and counted in the credit memo.
Additional Duties
Ø Stay updated on industry trends and competitor activities.
Ø Provide feedback to management on customer preferences.
Ø Assist with special events and promotions.
Ø Support team members as needed.
Ø Perform other duties as assigned by management.
Local Purchase
Ø The accuracy and timeliness of procurement.
Ø The timeliness of arranging pickup and delivery needs to meet the delivery deadlines of the orders.
Ø Procurement payments will be arranged and paid promptly
Requirements
Qualifications:
- Previous experience in a customer service role, preferably in a manufacturing or related industry.
- Strong problem-solving skills with a customer-centric approach.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency in using CRM software and other customer service tools.
- High school diploma or equivalent; college degree preferred.
If you meet the job requirements, please send your resume to our HR email: diana@goldenhomecabinets.com. We will get back to you as soon as possible.


